Don’t worry, you’ll see a little blue light blink on the sensor when it’s working correctly. When mounting the little magnetic sensors, you’ll want to be sure to keep the magnet within 2 inches of the sensor, otherwise it won’t work. Their live customer support hours are some of the best we’ve seen in the industry. There’s an online help center, troubleshooting guide, owner’s manuals, user forums, and live customer service every day from 8 am to midnight EST. So far, so easy.ĭid You Know: Like most DIY security systems, SimpliSafe offers all kinds of installation support. Next, you’ll connect SimpliSafe to your local Wi-Fi network and choose a 4-digit master PIN (make it memorable!). If a touchscreen keypad is important to you, we recommend checking out Vivint or even the new ADT Pulse systems. So we ended up using our iPhone to manage the system 95% of the time. If we’re being honest, we didn’t love the push-button keypad, but thankfully SimpliSafe’s Interactive plan also comes with app-based controls. You’ll then turn on the wireless keypad, which will automatically link to the hub.
You’ll hear a soothing female voice say “Welcome to SimpliSafe.” If you read our in-depth SimpliSafe review, you’ll know that the voice nearly transported us into a dream-like state. When your base station powers on, a blue light will emit from the bottom of the unit. But don’t just plug it in anywhere, try to place it central in your house, as it has a built-in siren that must reach into every nook and cranny of your home. In the box you’ll find a little card that tells you to plug in the base station. We’ve found that this simple step makes all the difference in the world. We highly recommend unboxing your system and laying the individual components on a clean, flat service.
Let’s Dive into the SimpliSafe Installation Processįirst things first: take stock. Whether you have your eye on a SimpliSafe package, or it’s already on order… or even if the kit is already sitting on your kitchen table, staring at you and taunting you… this one’s for you.
We’re going to take you step-by-step through our experience setting up SimpliSafe. Even if you’ve been burnt by DIY projects in the past - with parts and pieces still strewn about your house - we don’t think you’ll have trouble getting SimpliSafe working for you. Not SimpliSafe! The word ‘simple’ is in the name. Our SimpliSafe Equipment – Before Installationīut we understand that installing new technology can be intimidating (even downright scary).
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